Is Kiwi Flights Legit? A Comprehensive Review
When it comes to booking flights, travelers have a plethora of options to choose from. However, with the rise of online travel agencies, it’s essential to ensure the legitimacy of these platforms. In this blog post, we will delve into Kiwi Flights, one such platform, to determine whether it is a reliable option for booking your next adventure.
What is Kiwi Flights?
Kiwi Flights is an online travel agency that provides a platform for travelers to search and book flights, accommodation, and transportation. Launched in 2012, it has gained popularity due to its unique search algorithm, which allows users to find the best deals by combining flights from multiple airlines.
The Legitimacy Factor
One of the primary concerns travelers have when booking through online platforms is the legitimacy of the service. In the case of Kiwi Flights, it is essential to understand that they are not an airline but an intermediary platform.
They aggregate flight options from various airlines and display them to users, providing a convenient way to find and book flights. However, this also means that the actual flights are operated by different airlines, which can sometimes lead to complications.
The Booking Process
Using Kiwi Flights is relatively straightforward. Users can search for flights by entering their departure and destination cities, along with the desired travel dates. The platform then displays a list of available flights, along with the corresponding prices and layover durations. Once a suitable option is chosen, users are redirected to the respective airline’s website to complete the booking process.
Hidden City Ticketing
One unique feature of Kiwi Flights is the concept of “hidden city ticketing.” This refers to booking a flight with a layover in the desired destination city, rather than the final destination.
This can sometimes result in significant savings, as the price for a longer flight may be lower than a direct flight to the final destination. However, it is important to note that hidden city ticketing violates the terms and conditions of most airlines, and using this method may have consequences.
Customer Reviews and Feedback
To gauge the legitimacy of Kiwi Flights, it is crucial to consider the experiences of past users. Customer reviews and feedback provide valuable insights into the reliability and quality of the service.
While Kiwi Flights has garnered mixed reviews, with some praising its affordability and convenience, others have reported issues such as flight cancellations, difficulties in rescheduling, and poor customer service. It is advisable to thoroughly research and consider these factors before making a booking.
In conclusion, Kiwi Flights is a legitimate platform for booking flights, accommodation, and transportation. However, it is essential to be aware of the potential complications that can arise due to its intermediary nature. Factors such as hidden city ticketing and mixed customer reviews should be taken into account before making a final decision. As with any online travel agency, it is always recommended to conduct thorough research and read reviews to ensure a smooth and hassle-free travel experience.